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  :: Products >> CallStream Multi-Media ContactCenter
 
 
Overview:
 
   CallStream Multi-Media Contact Center platform, a new concept provides a totally new approach to contact center operation. We offer a combination of proven skill previously unavailable in the industry. All focused to help you decide which solutions are right for you, to guide you in making a plan of action to achieve your goals, finally to provide the expert technical services necessary to ensure that you have exactly the capabilities you need.
 
Only CallStream Multi-Media ContactCenter  offers turnkey solution:
 
  • Technical Consultation
  • Implementation ( Design, Development, Integration, Testing, Installation, Maintenance )
  • Customized & outsource total solution
 
   (Including CTI, IVR, VoIP, Screen Pop, Voice Logging and Screen Capture for agent performance evaluation tools, Predictive Dialing, web callback, Web Chat, CRM integration, Database application interface, Software Workflow Management, Operation Training, ect.)
 
   Call us our teams are available for your requirement. Our clients represent broad range of industries and include many well-known success companies such as BUG 1113, DTAC Customer Care 1800, One-2-One Contact Center, PostTel 1188, Loxinfo, Bangkok Metropolitan 1555, Tourism Organization of Thailand 1672 and we are totally objective in the selection of solutions providers.
 
   If you’re just starting, or you current technology is not meeting expectations, or you have new service needs, CallStream Multi-Media Contact Center  will ensure that you get exactly the optimized capabilities you need-on time and within budget.
 
 
CallStream Multi-Media ContactCenter Features
 
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