Effective, Innovative, Convenient. CallStream, a total solution for call center, incorporates extensive features to maximize your customer satisfaction. While your employees handle calls that require personal interaction, IVR (Interactive Voice Response) allows other customers to access to information from audio text or database. Included are CallStream Phonepad to facilitate call making with an extra user defined button, CallStream Voice logger to record telephone conversation between your employees and customers for further evaluation and quality assurance, CallStream OAM to manage all the system, Voice Over IP, and CallStream CTI.

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